This site, accessible at the URL https://quanticlick.net (the "Site"), is published by:
MBO MULTIPLEX - MARC NATHAN (an *Auto-Entrepreneur* business) with a capital of €1,000, registered with the Evry Trade and Companies Register (R.C.S.) under number Evry A 517 875 027, with its registered office located at 399 Avenue Maryse Bastié, 46000 Cahors, France, represented by Marc NATHAN (*Auto-Entrepreneur*), duly authorized,
(Hereinafter referred to as the "Operator").
The Operator’s individual VAT number is: FR52517875027.
The Site is hosted by the company GANDI SAS, located at 63-65 Boulevard Masséna, 75013 Paris, France.
The Publication Director of the Site is Marc NATHAN.
The Operator can be contacted at the following phone number: 0683418198 and at the following email address: marc-nathan@hotmail.fr.
The General Terms and Conditions of Sale (the "General Terms and Conditions" or "GTCS") apply exclusively to the online sale of products offered by the Operator on the Website.
The GTCS are made available to customers on the Website, where they can be viewed directly; they may also be provided to the customer upon simple request via any means.
The GTCS are binding on the customer, who acknowledges—by ticking a box or clicking the designated button—having read and accepted them prior to placing an order. Confirmation of the order constitutes the buyer's acceptance of the GTCS in force on the day of the order; the Operator ensures the retention and reproduction of these terms.
The Website is an online platform for the sale of services that facilitate connections for the purchase and sale of services between members of groups known as "hives" (hereinafter the "Product(s)"), open to any natural or legal person using the Website (the "Customer").
Each Product presented on the Website is accompanied by a description (prepared by the supplier or accessible via a link on the Website to the manufacturer's site) outlining its essential characteristics. Any photographs illustrating the products do not constitute a contractual document. The Product's user manual—where this is an essential element—appears on the Website or is provided no later than the time of delivery. The Products comply with applicable French legal requirements.
The Customer remains responsible for the manner and consequences of accessing the Website, particularly via the Internet. Such access may entail the payment of fees to technical service providers, such as Internet Service Providers, which shall be borne by the Client. Furthermore, the Client must provide and remains solely responsible for the equipment required to connect to the Site.
The Client acknowledges having verified that the computer configuration they use is secure and in good working order.
To place an order on the Site, the Client must first create a personal client account. Once created, the Client must log in using their username and their secret, personal, and confidential password. It is the Client's responsibility not to disclose their username and password, in accordance with the provisions of the PERSONAL DATA section of these General Terms and Conditions. Each Client undertakes to maintain strict confidentiality regarding the data—specifically the username and password—that allows access to their client account; the Client acknowledges being solely responsible for access to the Service via their username and password, except in cases of proven fraud. Furthermore, each Client undertakes to notify the Operator without delay in the event of the loss, misappropriation, or fraudulent use of their username and/or password.
After creating their personal client account, the Client will receive an email confirming the account's creation.
• provide information that is real, accurate, and up-to-date at the time of entry into the service registration form, and specifically not to use false names or addresses, or names or addresses without authorization.
• keep registration data up-to-date to ensure it remains real, accurate, and current at all times.
The Client further undertakes not to make available or distribute unlawful or objectionable information (such as In all such cases, the Customer may demand a refund of the deposit paid, plus interest calculated at the statutory rate from the date the deposit was collected.
The order may be cancelled by the Operator in the event of:
• the buyer's refusal to take delivery;
• non-payment of the price (or the balance of the price) at the time of delivery.
The Operator strives to ensure optimal availability of its Products. Product offers are valid while stocks last.
If, despite the Operator’s best efforts, a Product proves to be unavailable after the Client has placed an order, the Operator will inform the Client by email as soon as possible, and the Client may choose between:
• delivery of a Product of equivalent quality and price to the one originally ordered, or
• a refund of the price of the ordered Product, no later than thirty (30) days after payment of the sums already paid.
It is agreed that, apart from the refund of the price of the unavailable Product (if this option is requested by the Client), the Operator is not liable for any cancellation compensation, unless the failure to perform the contract is personally attributable to the Operator.
Except where otherwise stated in these General Terms and Conditions, and without prejudice to the right of withdrawal provided for by applicable law, the Client’s orders are firm and final.
{Paragraphs below to be completed/adjusted based on the specifics of the Site’s ordering process}
When placing an order, the Client must select the chosen Products and add them to their cart, specifying the selected Products and the desired quantities. The Customer may review their order details and total price, and return to previous pages to modify the contents of their shopping cart if necessary, before confirming the order.
The Customer agrees to read the General Terms and Conditions of Sale in effect at the time, and to accept them and confirm the terms—including any applicable delivery and withdrawal fees—prior to paying for the order. Confirming the order constitutes acceptance of the General Terms and Conditions of Sale and forms the contract.
A copy of these General Terms and Conditions, as accepted by the Customer, will be sent to the Customer via email upon order confirmation for future reference.
Contractual information regarding the order (including the order number) will be confirmed via email in a timely manner, and no later than the time of delivery. The Operator strongly advises the Customer to print and/or archive this order confirmation on a reliable and durable medium as proof. A digital invoice is made available to the Customer in the "My Account" area. The Operator also advises the Customer to print and/or archive this invoice on a reliable and durable medium as proof.
Any email sent to the Customer regarding an order will be sent to the email address used by the Customer to log in to their customer account.
The Operator reserves the right not to validate the Customer's order for any legitimate reason, particularly in the event that:
• The Customer fails to comply with the General Terms and Conditions in effect at the time of the order;
• The Customer's order history shows outstanding balances due from previous orders;
• One of the Customer’s previous orders is the subject of an ongoing dispute;
• The Customer has not responded to a request for order confirmation sent by the Operator.
The Operator archives Product sales contracts in accordance with applicable legislation. Upon a request sent to the address marc-nathan@hotmail.fr, the Operator will provide the Customer with a copy of the contract in question.
Any modification to an order by the Customer after confirmation is subject to the Operator’s agreement.
The information provided by the Customer when placing the order (specifically name and delivery address) is binding upon them. Consequently, the Operator cannot be held liable in any way should an error made during the ordering process prevent or delay delivery.
The Customer declares that they have the full legal capacity to enter into a binding agreement under these General Terms and Conditions.
Registration is open to adults with legal capacity and to minors, provided the latter act under the supervision of a parent or guardian holding parental authority. Registration on behalf of third parties is strictly prohibited unless the registrant is validly authorized to represent them (e.g., a legal entity). Registration is strictly personal to each Customer.
In the event of a breach by the Customer of any of the provisions herein, the Operator reserves the right to terminate said Customer's account without notice.
The Customer expressly acknowledges that any order placed on the Site constitutes an order involving an obligation to pay, requiring payment of a price in exchange for the supply of the ordered Product.
In any event, the Operator reserves the right to verify the validity of the payment by any necessary means prior to shipping the order.
The Operator uses the PayPal online payment solution and a Revolut URL link.
Orders may be paid for using one of the following payment methods:
Payment via electronic wallet (e.g., PayPal). The Customer already holds an account with the electronic wallet service used by the Operator. The Customer may use this account to pay for their order securely without disclosing their bank details. Payment by bank transfer. The Customer may pay for their order via bank transfer. When the order is placed, the Operator will provide the account details for the transfer, as well as the order reference to be included in the transfer instructions. Orders are processed within a maximum of 48 hours following receipt of the transfer.
Where applicable, the order confirmed by the Customer will only be considered effective once the secure banking payment center has authorized the transaction.
As part of verification procedures, the Operator may need to request documents from the Customer necessary to finalize the order. These documents will not be used for any purpose other than this.
The price of the Products in effect at the time of the order is indicated in euros, inclusive of all taxes (TTC), excluding delivery and transport costs. In the event of a promotion, the Operator undertakes to apply the promotional price to any order placed during the promotional period.
Payment must be made exclusively in euros (€). The full price is due upon confirmation of the order. The prices offered include any discounts or rebates that the Operator may grant.
If delivery or transport costs apply, they will be added to the price of the Products and indicated separately before the Customer confirms the order. The total amount due by the Customer and the breakdown thereof are shown on the order confirmation page.
The contract between the Operator and the Customer is formed at the moment the Customer sends the order confirmation.
The Customer's attention is specifically drawn to the method of accepting orders placed on the Site. When placing an order, the Customer must confirm it using the "double-click" method: after selecting Products and adding them to the cart, the Customer must review and, if necessary, correct the cart's contents (identification, quantity of selected products, price, delivery terms and costs) before validating it by clicking "I confirm my delivery"; then, the Customer acknowledges acceptance of these General Terms and Conditions of Sale before clicking the "I pay" button; finally, the Customer validates the order after entering their banking details. The "double-click" constitutes an electronic signature and is equivalent to a handwritten signature. It represents an irrevocable and unconditional acceptance of the order by the Customer.
Communications, purchase orders, and invoices are archived by the Operator on a reliable and durable medium so as to constitute a true and durable copy. These communications, purchase orders, and invoices may be produced as evidence of the contract. Unless proven otherwise, the data recorded by the Operator online or by telephone constitutes proof of all transactions concluded between the Operator and its Customers.
The Customer may cancel the order by registered letter with acknowledgment of receipt or by a written notice on another durable medium in the event of:
• delivery of a Product that does not conform to the declared characteristics of the Product;
• delivery occurring after the deadline specified in the purchase order or, in the absence of such a date, more than thirty (30) days after the conclusion of the contract, following an unsuccessful request—made using the same methods—for the Operator to effect delivery within a reasonable additional timeframe;
• a price increase not justified by a technical modification to the product imposed by public authorities.
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The Operator retains sole ownership of the Products ordered on the Site until full payment of the price has been received, including any shipping costs.
If a delivered Product does not fully satisfy the Customer, the Customer may return it to the Operator. The Customer has fourteen (14) days to do so, starting from the date the order is received.
In accordance with Article L.221-21 of the Consumer Code, and in order to exercise this right of withdrawal under the conditions set out in Articles L. 221-18 et seq. of the Consumer Code, the Customer is invited to complete the standard withdrawal form by clicking on the link below - .
The Operator will send an acknowledgement of receipt of the Customer's withdrawal request via email.
Alternatively, the Customer may exercise their right of withdrawal by providing the following information to the Operator:
• name, geographical address, telephone number, and email address;
• a decision to withdraw by means of an unequivocal statement (e.g., a letter sent by post, fax, or email, provided such contact details are available and appear on the standard withdrawal form). The Customer may use the model withdrawal form, but it is not mandatory.
Return costs are borne by the Customer, unless the item cannot normally be returned by post, in which case the Operator will collect the Product at its own expense.
The exceptions set out in Article L.221-28 of the Consumer Code apply and preclude the exercise of the right of withdrawal, particularly if the order involves a contract:
• for the supply of services fully performed before the end of the withdrawal period, where performance began after the consumer's prior express consent and express acknowledgment that they would lose their right of withdrawal;
• for the supply of goods or services the price of which depends on fluctuations in the financial market which are beyond the trader's control and which may occur during the withdrawal period;
• for the supply of goods made to the consumer's specifications or clearly personalized;
• for the supply of goods liable to deteriorate or expire rapidly;
• for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection; • for the supply of goods which, after delivery, are by their nature inseparably mixed with other items;
• the supply of alcoholic beverages where delivery is deferred beyond thirty (30) days and where the value agreed upon at the conclusion of the contract depends on market fluctuations beyond the trader's control;
• urgent maintenance or repair work to be carried out at the consumer's home and expressly requested by them, limited to the spare parts and work strictly necessary to address the emergency;
• the supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery;
• the supply of a newspaper, periodical, or magazine, except for subscription contracts for such publications;
• concluded at a public auction;
• the provision of accommodation services other than for residential purposes, goods transport services, car rental services, catering, or leisure activities to be provided on a specific date or during a specific period;
• the supply of digital content not provided on a tangible medium where performance has begun following the consumer's prior express consent and express acknowledgment of the loss of their right of withdrawal.
The returned Product must be in its original packaging, in perfect condition, suitable for resale, unused, and accompanied by any accessories.
In addition to the returned Product, the return package must also contain a letter specifying the Customer's exact and complete contact details (surname, first name, address) as well as the order number and the original purchase invoice.
The Operator shall refund the price of the Product to the Customer within fourteen (14) days from such as defamatory information or content constituting identity theft) or harmful content (such as viruses). Otherwise, the Operator may suspend or terminate the Client’s access to the Site due to the Client’s actions.
The Operator strives to ensure optimal availability of its Products. Product offers are valid while stocks last.
If, despite the Operator’s best efforts, a Product proves to be unavailable after the Client has placed an order, the Operator will inform the Client by email as soon as possible, and the Client may choose between:
• delivery of a Product of equivalent quality and price to the one originally ordered, or
• a refund of the price of the ordered Product, no later than thirty (30) days after payment of the sums already paid.
It is agreed that, apart from the refund of the price of the unavailable Product (if requested by the Client), the Operator is not liable for any cancellation compensation, unless the failure to perform the contract is personally attributable to the Operator.
Except where otherwise stated in these General Terms and Conditions, and without prejudice to the right of withdrawal provided for by applicable law, Client orders are firm and final.
{Paragraphs below to be completed/adjusted based on the specifics of the Site’s ordering process}
When placing an order, the Client must select the chosen Products and add them to their cart, specifying the selected Products and the desired quantities. The Customer may review their order details and total price, and return to previous pages to modify the contents of their shopping cart if necessary, before confirming the order.
The Customer agrees to read the General Terms and Conditions of Sale in effect at the time, and to accept them and confirm the terms—including any applicable delivery and withdrawal fees—prior to paying for the order. Confirming the order constitutes acceptance of the General Terms and Conditions of Sale and forms the contract.
A copy of these General Terms and Conditions, as accepted by the Customer, will be sent to the Customer via email upon order confirmation for future reference.
Contractual information regarding the order (including the order number) will be confirmed via email in a timely manner, and no later than the time of delivery. The Operator strongly advises the Customer to print and/or archive this order confirmation on a reliable and durable medium as proof. A digital invoice is made available to the Customer in the "My Account" area. The Operator also advises the Customer to print and/or archive this invoice on a reliable and durable medium as proof.
Any email sent to the Customer regarding an order will be sent to the email address used by the Customer to log in to their customer account.
The Operator reserves the right not to validate the Customer's order for any legitimate reason, particularly in the event that:
• The Customer fails to comply with the General Terms and Conditions in effect at the time of the order;
• The Customer's order history shows outstanding balances due from previous orders;
• One of the Customer’s previous orders is the subject of an ongoing dispute;
• The Customer has not responded to a request for order confirmation sent by the Operator.
The Operator archives Product sales contracts in accordance with applicable legislation. Upon a request sent to the address marc-nathan@hotmail.fr, the Operator will provide the Customer with a copy of the contract in question.
Any modification to an order by the Customer after confirmation is subject to the Operator’s agreement.
The information provided by the Customer when placing the order (specifically name and delivery address) is binding upon them. Consequently, the Operator cannot be held liable in any way should an error made during the ordering process prevent or delay delivery.
The Customer declares that they have the full legal capacity to enter into a binding agreement under these General Terms and Conditions.
Registration is open to adults with legal capacity and to minors, provided the latter act under the supervision of a parent or guardian holding parental authority. Registration on behalf of third parties is strictly prohibited unless the registrant is validly authorized to represent them (e.g., a legal entity). Registration isstrictly personal to each Customer.
In the event of a breach by the Customer of any of the provisions herein, the Operator reserves the right to terminate said Customer's account without notice.
The Customer expressly acknowledges that any order placed on the Site constitutes an order involving an obligation to pay, requiring payment of a price in exchange for the supply of the ordered Product.
In any event, the Operator reserves the right to verify the validity of the payment by any necessary means prior to shipping the order.
The Operator uses the PayPal online payment solution and a Revolut URL link.
Orders may be paid for using one of the following payment methods:
Payment via electronic wallet (e.g., PayPal). The Customer already holds an account with the electronic wallet service used by the Operator. The Customer may use this account to pay for their order securely without disclosing their bank details. Payment by bank transfer. The Customer may pay for their order via bank transfer. When the order is placed, the Operator will provide the account details for the transfer, as well as the order reference to be included in the transfer instructions. Orders are processed within a maximum of 48 hours following receipt of the transfer.
Where applicable, the order confirmed by the Customer will only be considered effective once the secure banking payment center has authorized the transaction.
As part of verification procedures, the Operator may need to request documents from the Customer necessary to finalize the order. These documents will not be used for any purpose other than this.
The price of the Products in effect at the time of the order is indicated in euros, inclusive of all taxes (TTC), excluding delivery and transport costs. In the event of a promotion, the Operator undertakes to apply the promotional price to any order placed during the promotional period.
Payment must be made exclusively in euros (€). The full price is due upon confirmation of the order. The prices offered include any discounts or rebates that the Operator may grant.
If delivery or transport costs apply, they will be added to the price of the Products and indicated separately before the Customer confirms the order. The total amount due by the Customer and the breakdown thereof are shown on the order confirmation page.
The contract between the Operator and the Customer is formed at the moment the Customer sends the order confirmation.
The Customer's attention is specifically drawn to the method of accepting orders placed on the Site. When placing an order, the Customer must confirm it using the "double-click" method: after selecting Products and adding them to the cart, the Customer must review and, if necessary, correct the cart's contents (identification, quantity of selected products, price, delivery terms and costs) before validating it by clicking "I confirm my delivery"; then, the Customer acknowledges acceptance of these General Terms and Conditions of Sale before clicking the "I pay" button; finally, the Customer validates the order after entering their banking details. The "double-click" constitutes an electronic signature and is equivalent to a handwritten signature. It represents an irrevocable and unconditional acceptance of the order by the Customer.
Communications, purchase orders, and invoices are archived by the Operator on a reliable and durable medium so as to constitute a true and durable copy. These communications, purchase orders, and invoices may be produced as evidence of the contract. Unless proven otherwise, the data recorded by the Operator online or by telephone constitutes proof of all transactions concluded between the Operator and its Customers.
The Customer may cancel the order by registered letter with acknowledgment of receipt or by a written notice on another durable medium in the event of:
• delivery of a Product that does not conform to the declared characteristics of the Product;
• delivery occurring after the deadline specified in the purchase order or, in the absence of such a date, more than thirty (30) days after the conclusion of the contract, following an unsuccessful formal notice—sent via the same methods—requiring the Operator to make delivery within a reasonable additional timeframe;
• a price increase not justified by a technical modification to the product imposed by public authorities.
In all such cases, the Customer may demand a refund of the deposit paid, plus interest calculated at the statutory rate from the date the deposit was collected.
The order may be cancelled by the Operator in the event of:
• the buyer's refusal to take delivery;
• non-payment of the price (or the balance of the price) at the time of delivery.
The Operator retains sole ownership of the Products ordered on the Site until full payment of the price has been received, including any shipping costs.
If a delivered Product does not fully satisfy the Customer, the Customer may return it to the Operator. The Customer has fourteen (14) days to do so, starting from the date the order is received.
In accordance with Article L.221-21 of the Consumer Code, and in order to exercise this right of withdrawal under the conditions set out in Articles L. 221-18 et seq. of the Consumer Code, the Customer is invited to complete the standard withdrawal form by clicking on the link below - .
The Operator will send an acknowledgement of receipt of the Customer's withdrawal request via email.
Alternatively, the Customer may exercise their right of withdrawal by providing the following information to the Operator:
• name, geographical address, telephone number, and email address;
• a decision to withdraw by means of an unequivocal statement (e.g., a letter sent by post, fax, or email, provided such contact details are available and appear on the standard withdrawal form). The Customer may use the model withdrawal form, but it is not mandatory.
Return costs are borne by the Customer, unless the item cannot normally be returned by post, in which case the Operator will collect the Product at its own expense.
The exceptions set out in Article L.221-28 of the Consumer Code apply and preclude the exercise of the right of withdrawal, particularly if the order involves a contract:
• for the supply of services fully performed before the end of the withdrawal period, where performance began after the consumer's prior express consent and express acknowledgment that they would lose their right of withdrawal;
• for the supply of goods or services the price of which depends on fluctuations in the financial market which are beyond the trader's control and which may occur during the withdrawal period;
• for the supply of goods made to the consumer's specifications or clearly personalized;
• for the supply of goods liable to deteriorate or expire rapidly;
• for the supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection; • for the supply of goods which, after delivery, are by their nature inseparably mixed with other items;
• the supply of alcoholic beverages where delivery is deferred beyond thirty (30) days and where the value agreed upon at the conclusion of the contract depends on market fluctuations beyond the trader's control;
• urgent maintenance or repair work to be carried out at the consumer's home and expressly requested by them, limited to the spare parts and work strictly necessary to address the emergency;
• the supply of audio or video recordings or computer software where they have been unsealed by the consumer after delivery;
• the supply of a newspaper, periodical, or magazine, except for subscription contracts for such publications;
• concluded at a public auction;
• the provision of accommodation services other than for residential purposes, goods transport services, car rental services, catering, or leisure activities to be provided on a specific date or during a specific period;
• the supply of digital content not provided on a tangible medium where performance has begun following the consumer's prior express consent and express acknowledgment of the loss of their right of withdrawal.
The returned Product must be in its original packaging, in perfect condition, suitable for resale, unused, and accompanied by any accessories.
In addition to the returned Product, the return package must also contain a letter specifying the Customer's exact and complete contact details (surname, first name, address) as well as the order number and the original purchase invoice.
The Operator shall refund the price of the Product to the Customer within fourteen (14) days from upon receipt of the Product and all items necessary to process the Customer's refund. This refund may be issued using the same payment method originally used by the Customer. Accordingly, Customers who paid for their order using store credit or gift vouchers may be refunded via store credit or gift vouchers, at the Operator's discretion.
By accepting these General Terms and Conditions of Sale, the Customer expressly acknowledges having been informed of the procedures for exercising the right of withdrawal.
The Customer may contact the Operator:
by calling 0683418198 during the following business hours: Monday to Friday, from 9:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 6:00 p.m.
by email at marc-nathan@hotmail.fr, providing their name, telephone number, the subject of the inquiry, and the relevant order number.
The Operator is the sole owner of all elements present on the Site, including but not limited to: all text, files, images (animated or otherwise), photographs, videos, logos, designs, models, software, trademarks, visual identity, databases, the Site structure, and all other intellectual property elements and data or information (hereinafter referred to as the "Elements"). These Elements are protected by French and international laws and regulations, particularly those relating to intellectual property.
Consequently, none of the Site Elements may be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, communicated, distributed, broadcast, displayed, stored, used, rented, or otherwise exploited—in whole or in part, and whether free of charge or for a fee—by a Client or a third party, regardless of the means and/or media used (whether currently known or unknown), without the Operator’s prior, express, and written authorization on a case-by-case basis; the Client is solely liable for any unauthorized use and/or exploitation.
Furthermore, it is specified that the Operator does not own the content uploaded by Clients; Clients remain fully liable for such content and indemnify the Company against any claims arising therefrom. Clients grant the Operator a worldwide, royalty-free, non-exclusive, transferable, and sub-licensable license to use the intellectual property content they publish on the Site, for the entire duration of the protection of such content.
The Operator reserves the right to take legal action against any person who fails to comply with the prohibitions set forth in this article.
The Operator shall not be held liable for non-performance of the contract resulting from the Client’s actions, an event classified as *force majeure* by competent courts, or the unforeseeable and insurmountable act of a third party to this agreement.
The Operator cannot be held liable for information imported, stored, and/or published on the Site by Clients. The Operator cannot be held liable for any information published by a Client on the Site or for any direct or indirect damage that such use might cause to a third party; the Client responsible for the publication remains solely liable in this regard.
The Client acknowledges that the characteristics and constraints of the Internet do not allow for a guarantee regarding the security, availability, and integrity of data transmissions over the Internet. Consequently, the Operator does not guarantee that the Site and its services will operate without interruption or operational errors. In particular, their operation may be temporarily interrupted for maintenance, updates, or technical improvements, or to modify their content and/or presentation.
The Operator cannot be held liable for the use of the Site and its services by Clients in violation of these General Terms and Conditions, nor for any direct or indirect damage that such use might cause to a Client or a third party. In particular, the Operator cannot be held liable for false statements made by a Client or for their behavior towards third parties. Should the Operator be held liable due to such behavior by one of its Clients, the latter undertakes to indemnify the Operator against any judgment rendered against it and to reimburse the Operator for all costs—including legal fees—incurred for its defense.
The Client is solely responsible for all content they post online on the Site, and expressly declares that they hold all rights to... ...rights, and warrants to the Operator that they do not upload content that violates third-party rights—particularly intellectual property rights—or that infringes upon the rights of individuals (including defamation, insults, verbal abuse, etc.) or privacy, or that violates public order and accepted standards of decency (including, for example, condoning crimes against humanity, inciting racial hatred, child pornography, etc.). In the event of a violation of applicable laws, accepted standards of decency, or these General Terms and Conditions, the Operator may automatically exclude Clients found guilty of such infractions and remove information and links relating to such contentious content. The Operator acts as a host regarding content uploaded by third parties. In this capacity, it is noted that the Operator has no general obligation to monitor content transmitted or stored via the Site. Should the Operator face legal action due to content uploaded by the Client, the Client agrees to indemnify the Operator against any judgment rendered against it and to reimburse the Operator for all costs incurred in its defense, including legal fees.
Regardless of any additional contractual warranty (commercial warranty) that may be granted, the Products are covered by the statutory warranty of conformity provided for in Articles L. 217-4 et seq. of the Consumer Code (specifically Articles L. 217-4 to L. 217-14 of the Consumer Code) and the warranty against hidden defects provided for in Articles 1641 to 1649 of the Civil Code.
• you have a period of two (2) years from the delivery of the good to take action;
• you may choose between repair or replacement of the good, subject to the cost conditions set out in Article L. 217-9 of the Consumer Code;
• you are exempt from proving the existence of the lack of conformity of the good during the twenty-four (24) months following the delivery of the good (except for second-hand goods).
You may decide to invoke the warranty against hidden defects of the sold item within the meaning of Article 1641 of the Civil Code. In this case, you may choose between rescission of the sale or a reduction in the sale price in accordance with Article 1644 of the Civil Code.
Reproduction of Articles L. 217-4, L. 217-5, L. 217-7, L. 217-9 and L. 217-12 of the Consumer Code, and Articles 1641, 1644 and the first paragraph of Article 1648 of the Civil Code, as in force on the date of these General Terms and Conditions:
"The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation where the latter was made the seller's responsibility under the contract or was carried out under the seller's responsibility."
"The good is in conformity with the contract:
1° If it is fit for the use usually expected of a similar good and, where applicable:
- if it corresponds to the description given by the seller and possesses the qualities that the seller presented to the buyer in the form of a sample or model;
- if it possesses the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer, or their representative, particularly in advertising or labeling;
2° Or if it possesses the characteristics defined by mutual agreement between the parties or is fit for any special use sought by the buyer, which was brought to the seller's attention and accepted by the latter."
"Lack of conformity that becomes apparent within twenty-four months of delivery of the good is presumed to have existed at the time of delivery, unless proven otherwise.
For second-hand goods, this period is set at six months.
The seller may rebut this presumption if it is incompatible with the nature of the good or the alleged lack of conformity."
"In the event of a lack of conformity, the buyer chooses between repair and replacement of the good. However, the seller may refuse to proceed according to the buyer's choice if that choice entails a cost that is manifestly disproportionate compared to the other option, taking into account the value of the good or the significance of the defect." He is then required to proceed—unless impossible—according to the method not chosen by the buyer.”
"Any action arising from a lack of conformity shall be time-barred two years after delivery of the goods."
"In the cases referred to in Articles 1641 and 1643, the buyer has the choice of returning the item and obtaining a refund of the price, or keeping the item and obtaining a partial refund of the price."
"Any action arising from latent defects must be brought by the buyer within two years of the discovery of the defect."
Please note that seeking an amicable resolution prior to any potential legal action does not interrupt the limitation periods for statutory warranties or the duration of any contractual warranty.
For further information regarding the Operator's use of personal data, please carefully read the Privacy Policy (the "Policy"). You may consult this Policy on the Site at any time.
Hyperlinks available on the Site may direct the user to third-party sites not published by the Operator. They are provided solely for the Client’s convenience, to facilitate the use of resources available on the Internet. If the Client uses these links, they will leave the Site and agree to use the third-party sites at their own risk or, where applicable, in accordance with the terms and conditions governing them.
The Client acknowledges that the Operator neither controls nor contributes in any way to the creation of the terms of use and/or content applicable to or appearing on these third-party sites.
Consequently, the Operator cannot be held liable in any way whatsoever regarding these hyperlinks.
Furthermore, the Client acknowledges that the Operator does not endorse, guarantee, or adopt any part of the terms of use and/or content of these third-party sites.
The Site may also contain promotional hyperlinks and/or advertising banners directing users to third-party sites not published by the Operator.
The Operator invites the Client to report any hyperlink on the Site that provides access to a third-party site offering content contrary to the law and/or public decency.
The Client may not use and/or insert a hyperlink pointing to the Site without the Operator’s prior written consent, granted on a case-by-case basis.
The Client authorizes the Operator to mention the Client’s name and logo as a reference in its communication materials (brochures, website, commercial proposals, media relations, press releases, press kits, internal communications, etc.).
These General Terms and Conditions constitute a contract governing the relationship between the Client and the Operator. They represent the entirety of the rights and obligations of the Company and the Operator regarding their subject matter. Should one or more provisions of these General Terms and Conditions be declared void pursuant to a law, regulation, or final decision by a competent court, the remaining provisions shall retain their full force and effect. Furthermore, the failure of either party to these General Terms and Conditions to assert a breach by the other party of any provision herein shall not be construed as a waiver of its right to assert such a breach in the future.
The Operator reserves the right to modify, at any time and without notice, the content of the Site or the services available thereon, and/or to cease operating all or part of the Site, either temporarily or permanently.
Furthermore, the Operator reserves the right to modify, at any time and without notice, the location of the Site on the Internet, as well as these General Terms and Conditions. Consequently, the Client is required to consult these General Terms and Conditions prior to any use of the Site.
The Client acknowledges that the Operator shall not be held liable in any way towards the Client or any third party as a result of such modifications, suspensions, or cessations.
The Operator advises the Customer to save and/or print these General Terms and Conditions for safe and durable storage, so that they may be referred to at any time during the performance of the contract if necessary.
In the event of a dispute, you must first contact the company's customer service department using the following contact details: [Customer service contact details].
If the complaint made to customer service is unsuccessful, or if there is no response from that department within ten (10) days, the Customer may submit the dispute concerning the order form or these General Terms and Conditions of Sale to the following mediator: the General Directorate for Competition (Direction Générale de la Concurrence).
The mediator will attempt, with complete independence and impartiality, to bring the parties together with a view to reaching an amicable solution. The parties remain free to accept or refuse recourse to mediation and, in the event that mediation is used, to accept or refuse the solution proposed by the mediator.
These General Terms and Conditions are governed by, interpreted, and enforced in accordance with French law.
The Customer acknowledges having carefully read these General Terms and Conditions.
By registering on the Site, the Customer confirms having read and accepted the General Terms and Conditions, thereby becoming contractually bound by the terms thereof.
The General Terms and Conditions applicable to the Client are those in effect on the date of the order; a copy dated as of that date may be provided to the Client upon request. It is therefore specified that any modification to the General Terms and Conditions made by the Operator shall not apply to any order placed previously, unless expressly agreed to by the Client who placed the specific order.